Our People

Rex Woodhouse, Scheme Adjudicator

Rex is an experienced dispute resolution practitioner, having joined FairWay Resolution Limited (formerly DRSL) in 2007. Rex is currently an adjudicator with FairWay, adjudicating ACC, telecommunications and financial disputes.

Rex also sits independently from FairWay, as a judicial officer in the Tenancy Tribunal, and as a District Licensing Commissioner.

Rex holds a Master of Law degree (LLM), and was admitted as a Barrister and Solicitor in 2004. Before taking up the law, Rex worked as a Registered Nurse, qualifying in 1992.

Immediately after completing his nursing qualification, Rex worked for Bayer New Zealand Ltd as a pharmaceutical representative. He subsequently worked as a Staff Nurse at the Wellington Hospital Emergency Department, and was then appointed as Clinical Nurse Manager at the Hutt Hospital Emergency Department. 


Bruce Reid, Membership

Bruce looks after the membership of Financial Dispute Resolution Service. He is responsible for new members joining, responding to member enquiries and ensuring the smooth running of our membership operations.

Bruce joined FairWay Resolution Limited in 2017 as a Resolution Coordinator. As part of this role, Bruce guides parties in conflict through the dispute resolution process.

Bruce has a range of experience, including previously working for Datacom and Veterans Affairs (previously War Pensions Services).