Annual renewal

The Financial Dispute Resolution Service membership year runs from 1 July to 30 June.

Renewals

As the membership year draws to a close, Financial Dispute Resolution Service will send a reminder as a courtesy to members.

Members will be sent an invoice for their annual membership fees which is payable on or before 01 July.

Once payment has been received, membership is confirmed for the membership year.

 

Terminations

Late payment

If no payment has been made by 01 July, an account overdue email will be sent to members highlighting the overdue amount, detailing the payment process and a final payment date.

If payment has not been received by the final payment date, Financial Dispute Resolution Service will issue a 10-day notice of termination.

Following the 10-day notice period, if we have not received payment then we will be obliged to terminate the membership under clause 51 (b) of our scheme rules.

Financial Dispute Resolution Service will notify the Registrar of the FSPR and the relevant licensing authorities, and report this to the advisory body.

Voluntary

Financial Dispute Resolution Service requires three months’ written notice of a scheme member's intention to leave the scheme.