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• Fees

  About FeesThere are various membership types and the fees for each are described below.  If you’re u...

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• Online complaint form

  Before you complain to the Scheme Member, call us first at 0508 337 337 so that we can take basic de...

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• Financial Dispute Resolution Service Christmas Hours

  The Financial Dispute Resolution Service team will be available across the Christmas and New Year pe...

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• FSP ACT translates to complaints

  Territorial scope of FSP ACT translates into customer complaintsFinancial Dispute Resolution Service...

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• Our New Director

  Financial Dispute Resolution Service appoints high profile DirectorTrevor’s extensive expertise with...

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• Compliments, Feedback and Complaints

  Freephone
  
  0508 337 337
  
  International Calls
  
  If you are calling from outside New Zealand, call +64 ...

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• Rules

  Financial Dispute Resolution Service Rules 
  
  The rules for the Financial Dispute Resolution Service ...

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• Apply now

  Joining is easySimply complete the application form for your individual circumstances. If in doubt w...

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• Join Now

  Time for a change?You help people balance finances, we help you balance complaints.No joining fee
  We...

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• Top Tips for Resolving Complaints

  Top Tips for Resolving Complaints Complaints can happen anywhere, anytime, especially so in the fina...

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