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Welcome
Financial Dispute Resolution Service helps resolve complaints between consumers and their financial service providers.

Make a Complaint

Making a Complaint to Financial Dispute Resolution Service is simple and free. We will work with you and your financial service provider to reach an agreement. 

 

Join Financial Dispute Resolution Service

Financial Dispute Resolution Service is more than an approved dispute resolution scheme -  we make it easy for both financial service providers and consumers.

 

Search for Scheme Members

Is your financial service provider a member of Financial Dispute Resolution Service? All Financial Dispute Resolution Service members are listed in this section. You can search by name or location.

COVID-19 Update

FDRS remains open. The wellbeing of our people and customers is a priority for us so we are continuing to closely monitor the official guidance. For more information, please click here. 

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