Freephone |
0508 337 337 |
International callers |
+64 4 381 5047
|
Post |
Freepost 231075 |
|
|
enquiries@fdrs.org.nz |
Opening hours
We are open between 8:30am and 5pm weekdays, excluding national holidays.
We’re closed from Saturday 21 December 2024 to Sunday 5 January 2025.
Complaints and feedback
Financial Dispute Resolution Service is committed to fair and thorough complaint handling – including complaints about our own organisation.
We welcome your enquiries, feedback, compliments or complaints. To make a complaint about FDRS, please visit the Fair Way website.
Note: If your complaint is about a financial service provider, rather than our service, you can use our Financial Dispute Resolution Service Complaint Form or contact the team on 0508 337 337.
Media enquiries
For media enquiries, including questions or interview requests, please contact our Communications Manager, Nora McGlinchey.
Email: Nora.McGlinchey@fairwayresolution.com
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