We have some useful resources for consumers and financial service providers.
Our resources include:
- News – the latest news, information and events
- Brochures – copies of our brochures are available here
- Case studies – examples of previous complaints and how they were resolved
- Decisions – some of the decisions we have adjudicated
- Publications – including our Annual Report
- Rules - Financial Dispute Resolution Service Rules
- Useful links – including the Acts, Codes, consumer rights and advice and financial sector links