Joining is easy
Simply complete the application form for your individual circumstances. If in doubt which form to complete just give us a call on 0508 337 337.
For financial advisers or brokers transferring from another dispute resolution scheme click here
For new financial advisers or brokers click here
If you have a group of advisers to join click here to complete the additional adviser schedule
Financial Service Providers
For all other financial service providers click here
We will get back to you within one working day with provisional membership details.
Note: You must commence your FSPR registration first in order to provide us with your FSP number.
On payment of the invoice we will send you confirmation of membership, which will enable you to complete your FSPR registration obligations. We will process your application immediately and get back to you within one working day confirming provisional membership. Once the FSPR has confirmed eligibility, we will issue an invoice for membership fees.
We will send you:
- An electronic Financial Dispute Resolution Service logo to use as a “button” on your website to link to your complaints handling process and disputes resolution scheme
- Guidelines to operate a complaints handling process
- Forms, letters and a register for your complaints handling process
- Your membership number
- A stock of brochures for public display and hand out to customers with your disclosure statements, product/service terms and conditions.
If you have any queries, please call us on 0508 337 337.