Some useful links relating to Financial Dispute Resolution Service
Consumer rights and advice
Budgeting & Family Support Services, Mangere (Mangere Budgeting Services Trust) - Based in Mangere, the Budgeting & Family Support Services provides support to the Mangere and South Auckland communities
Commerce Commission - The Commerce Commission is the regulator that enforces three pieces of legislation: the Fair Trading Act, the Credit Contracts and Consumer Finance Act, and the Commerce Act.
Community Law Centre - Free legal help throughout Aotearoa
Complaint Line - Links to most of New Zealand's complaint and dispute resolution schemes
Consumer New Zealand - Consumer NZ is an independent, non-profit organisation established in 1959 dedicated to getting New Zealanders a fairer deal.
Citizens Advice Bureau - Free and confidential information, advice, support and advocacy
Consumer Protection - Provides guidance and resources for consumers
Language Line - Provides interpreter services in 44 languages for participating agencies, including FairWay and Financial Dispute Resolution Service
Ministry of Business, Innovation and Employment (MBIE) - Have a wealth of information and services including consumer protection resources
MoneyTalks - Get free and confidential budgeting advice from Money Talks
National Building Financial Capability Charitable Trust - A network of free budgeting services
Sorted - An independent service to assist with financial planning and spending, provided by the Commissioner for Financial Capability
Financial sector - Government