The Financial Dispute Resolution Service office will be closed from 5pm Friday 23 December 2022, reopening from 8.30am on Wednesday 4 January 2023.
If you would like to make a complaint about your financial service provider during this time, you can use the Online Complaint Form. You can also get in touch by emailing us at enquiries@fdrs.org.nz across this period.
A member of the Financial Dispute Resolution Service team will get back to you in the New Year once our office has reopened.
Christmas Opening Hours
Mon 19 December – Fri 23 December:
08:30 – 17:00
Sat 24 December – Tue 3 January:
CLOSED
Wed 4 January – Fri 6 January:
08:30 – 17:00