The Financial Dispute Resolution Service office will be closed from Saturday 25 December 2021, reopening on Wednesday 5 January 2022.
If you would like to make a complaint about your financial service provider during this time, you can use the Online Complaint Form. You can also get in touch by emailing us at enquiries@fdrs.org.nz across this period.
A member of the Financial Dispute Resolution Service team will get back to you on 5 January 2022.
Christmas Opening Hours:
Mon 20 December – Fri 24 December:
08:30 – 17:00
Sat 25 December – Tue 4 January:
CLOSED
Wed 5 January – Fri 7 January:
08:30 – 17:00