The Financial Dispute Resolution Service office will be closed from 22 December 2018 to 6 January 2019.
If you would like to make a complaint about your financial service provider during this time, you can use the Online Complaint Form. You can also get in touch by emailing us at enquiries@fdrs.org.nz across this period.
A member of the Financial Dispute Resolution Service team will get back to you on 7 January 2019.
Christmas Opening Hours:
Mon 17 December – Fri 21 December:
08:00 – 17:00
Sat 22 December 2018 – Sun 6 January:
CLOSED
Financial Dispute Resolution Service will re-open as normal at 8am on Mon 7 January 2019.