FDRS appoints new council member

Toni Dodds appointed to Financial Dispute Resolution Service’s Advisory Council

Financial Dispute Resolution Service has announced the appointment of Ms. Toni Dodds to its Advisory Council.

The Advisory Council provides guidance and support to Financial Dispute Resolution Service. Financial Dispute Resolution Service is an approved dispute resolution scheme for financial service providers in New Zealand. The scheme is managed by FairWay Resolution Limited, New Zealand’s largest specialist conflict management and dispute resolution organisation who handle over 16,000 disputes, reviews and enquiries each year.

“I am very pleased to join Stephen Ward, David Whyte, Dr Pushpa Wood and Bill Bevan on the Advisory Council. I’m very passionate and about financial services and I look forward to presenting an industry perspective at Financial Dispute Resolution Service’s Advisory Council meetings,” said Toni.

The Council comprises of an Independent Chair, two Industry Representatives and two Consumer Representatives. Toni will be an Industry Representative on the Advisory Council. Toni is currently the Quality and Assurance Manager for Lifetime Group.  She has over ten years’ experience in the financial advice industry and holds Level 5 qualifications, as well as degrees in Business and Supervision Management.

Toni replaces Justin Kerr, who retired from the Advisory Council in October.

“While we are very pleased to have Toni on board, Justin will be missed by the team. Justin has been a member of the Advisory Council since the inception of Financial Dispute Resolution Service and I would like to thank him for his great contribution to Financial Dispute Resolution Service during that time,” said Trevor Slater, Client Director of Financial Dispute Resolution Service.