FDRS Christmas Hours

The Financial Dispute Resolution Service office will be closed from 5pm Friday 23 December 2022, reopening from 8.30am on Wednesday 4 January 2023.

If you would like to make a complaint about your financial service provider during this time, you can use the Online Complaint Form. You can also get in touch by emailing us at enquiries@fdrs.org.nz across this period.

A member of the Financial Dispute Resolution Service team will get back to you in the New Year once our office has reopened.

Christmas Opening Hours

Mon 19 December – Fri 23 December:

08:30 – 17:00

Sat 24 December – Tue 3 January:


Wed 4 January – Fri 6 January:

08:30 – 17:00