COVID-19 update

From 11.59pm on Wednesday 17 February, Auckland will be at COVID-19 Alert Level 2 and the rest of the country will be at Alert Level 1. This will be reviewed again on Monday 22 February.

What does this mean? 

  • FDRS remains open 
  • You can continue to get in touch with our team as usual – by phone, email and using our online forms 
  • All planned mediations and adjudications will proceed.     


The FDRS team will be in touch if you have a face to face event scheduled in Auckland over the coming days. At Alert Level 2 we can arrange a face to face meeting if necessary public health requirements can be achieved, or we can also make videoconference or online meeting arrangements. 

How can I get in touch? 

You can continue to get in touch with us by phone (0508 337 337), email ( or using our online form

If you do have any questions, please get in touch.